Privacy Policy

Effective Date: 15-06-2025
Last Updated: 01-07-2025

Welcome to Drival (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services across Japan, India, and the United States.

1. Information We Collect

• Personal Identifiers: Name, email address, phone number, location, IP address, and referral information.
• Driving Behavior & App Usage Data: Kilometers driven, reward points earned, and in-app preferences.
• Device Information: Device type, browser, OS, and usage logs.
• Cookies & Analytics: Behavior on our website, session duration, clicks, and visit frequency.

2. How We Use Your Information

• To register and manage your account
• To calculate and award driving rewards (coins)
• To personalize user experience through our AI companion (YUKI)
• To analyze trends and improve performance
• To send important updates, offers, and marketing communications
• To comply with legal obligations

3. Lawful Basis for Processing (Per Region)

Japan (APPI): We collect and process data with your consent, or as necessary for the performance of our services, with due safeguards under the APPI.

India (DPDP Act, 2023): We process personal data with your explicit consent, and ensure transparency and security per Indian digital privacy regulations.

United States (e.g., CCPA, FTC Guidelines): For US residents, particularly California, we provide opt-out options for data sharing and marketing communications. We do not sell personal data.

4. Sharing & Disclosure

• Service Providers: Cloud services, analytics, payment processors
• Business Partners: Automotive OEMs, insurers, or commerce partners (with anonymized/aggregated data)
• Legal Authorities: When required under applicable law

We do not sell your personal information.

5. Your Rights

• Access your personal data
• Correct or update your data
• Request deletion (“Right to be forgotten”)
• Withdraw consent at any time
• Object to marketing or profiling
• Request a copy of your data in a portable format

You can exercise these rights by contacting us at info@drival.ai

6. Data Retention

We retain your data only as long as necessary for the purposes outlined or to comply with legal requirements. You may request deletion at any time.

7. Cookies & Tracking

We use cookies to improve user experience, analytics, and marketing. You can manage cookie preferences via your browser settings or our cookie banner.

8. Data Transfers

Data may be stored or processed outside your country (including the US, Japan, and India). We ensure that such transfers comply with applicable privacy laws through contracts and safeguards.

9. Security

We use encryption, access controls, and other safeguards to protect your data from unauthorized access, alteration, or loss.

10. Children’s Privacy

Drival does not knowingly collect personal data from children under 16 without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify you via email or through a notice on our website.

12. Contact Us

If you have any questions or concerns about our Privacy Policy or data handling practices, contact us at:
Email: info@drival.ai

1. Cookie Policy

Effective Date: 01-07-2025

This Cookie Policy explains how Drival (“we”, “us”, or “our”) uses cookies and similar technologies to recognize you when you visit our website or app.

What Are Cookies?

Cookies are small text files stored on your device to collect standard internet log information and visitor behavior information.

Types of Cookies We Use

Managing Cookies

You can manage or disable cookies through your browser settings. You may also be prompted to accept or reject cookies through our consent banner when visiting our site.

2. Terms of Use

Last Updated: 01-07-2025

Welcome to Drival. By accessing or using our website, app, or services, you agree to be bound by these Terms of Use.

1. Eligibility

You must be at least 16 years old to use Drival. If you are under the legal age of majority in your region, use must be supervised by a parent or guardian.

2. Use of the Service

• You agree not to misuse the app or website
• You agree to use your real identity and not impersonate others
• Rewards (coins) are non-transferable outside the Drival ecosystem

3. Intellectual Property

All trademarks, content, code, and designs are the exclusive property of Drival and may not be reused without permission.

4. Termination

We reserve the right to suspend or terminate your access for violations of these terms.

5. Disclaimers

The services are provided “as is.” We do not guarantee uninterrupted access or that all features will always be available.

6. Governing Law

These Terms shall be governed by the laws of India, Japan, or the United States, depending on your region of use.